Nonetheless, we took your concerns seriously and made arrangements to ensure the rest of your stay was as comfortable as possible, including the extended check-out time and complimentary in-room dining. Our Food and Beverage Director also thoroughly investigated the matter, and it's important to note that during your visit to our dining venue, there were over 50 other diners who did not express any complaints of illness. In addition, we granted you a complimentary late check-out until 1:00 PM, which is 2 hours later than our usual 11:00 AM check-out time and typically a $300 fee. Our Food and Beverage Director personally spoke with you after learning about your illness, and they offered complimentary In-Room Dining with items to help soothe your stomach. We take all reports of food poisoning very seriously. We are happy to hear that the majority of your stay was enjoyable and relaxing, however we apologize for the negative dining experience at Fish Tales. Bungalows has more far more hits than misses and well worth a visit and a return.… the experience was maybe a bit excessive but if that's what we have to pay to keep kids out these days, I'm ok with it. I'm not expecting a major hotel chain experience but this was just not enough for most people who care - and others commented similarly. Gym To me, its better to say you dont have a gym then to say you do then offer what was here. On that note, the place was admittedly at 30% capacity and nobody at the front desk tried to get us to upgrade or offer one for free. Who the heck still smokes in a small, closed hotel room despite the resort telling you there is no smoking? Hotels need to punish people for this stuff. We moved to a 2nd room and it was not all that much better. Room Our 1st room was saturated in a smoke smell to the point where the front desk person was visibly off-put when bringing us in there. Front Desk I hate to repeat what I read on other reviews but reception felt more robotic than a chain hotel, but the rest of the staff more than made up for it. A suggestion would be to make it more casual Mediterranean/fast casual/later night option for gyros & etc. This restaurant is ok for a breakfast or lunch setting, but dinner didn't feel right at least for this price point. Oxtail was delicious but other dishes didnt have the execution we were hoping for such the Tuscan salad or Lobster crudo. The dishes were average and some bordered on puzzling. The not-so-much: Fish Tales Ambiance of a cafeteria. We did not have a beach front room and having been there, I am not sure I would want one next time. The layout was very functional, clean and modern but negative comments are below. Room We stayed in 2 rooms and the experience was similar. I really appreciated having multiple areas to choose from to hang out. Double A Jaay Is a keeper! They offered many excursions right from their beachfront. Great staff, varied menu of drinks, great view, relaxing chairs and a fitting menu of food to compliment the experience. Pool/beach and service They had the right tools for the job. I'm not a buffet guy - but theirs's is legit and when I ordered off-menu, the kitchen staff nailed my request every, single, time.and I can't say that too often about many places. Tiki Bar Great place to hang out and catch games - plenty of TVs Breakfast This was one of my favorite points. Sauces were flavorful and dishes were well-cooked. Sea Senor Decent Mexican food in a great setting right on the beach. There was a limited bar food menu where we had some snacks like sliders that did the trick. Hemingway Bar Creative, mindful drinks in a relaxing atmosphere with a view. The Chateaubriand was the star of the night for sure and was the best we've ever had. We ordered so much from the menu and not one thing fell short of impressive. Bogie and Bacall's Surprisingly this was one of the best steakhouse experiences from the service to the beef to the sides. Management - Lina seemed to always be around to check in on us and give great recommendations. The good: Service - F&B staff and house keeping were super friendly and attentive at all times. Hilton Hawaiian Village Waikiki Beach Resort.Wyndham Grand Cancun All Inclusive Resort & Villas.Hilton Tulum Riviera Maya All-Inclusive Resort.Hotels near Sun Sports Charter and Scuba.Hotels near Southern Girl Fishing Charter.Hotels near Garl's Coastal Kayaking Everglades.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |